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Database

26
  • How to change your WordPress URL
  • 🔧 How to Replace Your Temporary Link with Your Primary Domain (Using phpMyAdmin)
  • How do I view the most recent backups taken by Timeline Backups?
  • Why is MySQL support missing from the PHP installation?
  • How do I import a .sql file via phpMyAdmin?
  • What is the limit on the number of databases?
  • I don’t see any function tha allows me to built or tranfer a website in the panel. Please let me know what’s going on. If there’s any help.
  • this action delete my website?
  • Why don`t i create an other database
  • i tried installing the suite crm app, once installation is done there is database error and unable to login to the admin, can you help me in it
  • Migration error – Database,I would like to migrate my current WordPress installation (“Treinamento Jurídico”) with Maria DB (database) to greenyhost.com (MySQL). However, there is this error: EXCEPTION ERROR: Access denied; you need (at least one of) the SUPER privilege(s) for this operation. Ps: I am using my plugin Duplicator PRO that I always use in my projects. What should I do to proceed with the migration to greenyhost.com, please?
  • If I convert my site from wordpress to Linux, will I lose data?
  • How does it store data? Will images and videos taking up database size?
  • What is the database size limit for my account?
  • Do you support PosGreSQL and MariaDB?
  • What is the mailbox size limit?
  • Is it possible to create a a mySQL DB in the Greeny Host Panel?how easy is it to switch to a standard StackCP for this domain?
  • , I was told that there is no limit for Linux MySQL DB Size. Today I notice there is a 1024mb limit.
  • How do I manage my Microsoft SQL database?
  • Can I view my FTP, email address, or database passwords?
  • What is MS-SQL?
  • How do I create a MySQL database?
  • What’s the maximum MySQL database size allowed?
  • Can I set my database hostname as ‘localhost’?
  • How do I import a .sql file via phpMyAdmin?
  • What is MariaDB?

Email

53
  • How to Migrate My Emails Manually
  • Error SMTP 550
  • Is it possible to have allow_url_include ON for Eaxmple.com ? I need this for a WordPress parser that is copying products content from one site to another.
  • .eu.org emails doesn’t send mails?
  • Can I use my domain URL to access webmail instead of HyperHost URL?
  • I’ve just purchased an email hosting plan, what is the next step?
  • Does Webmail roundcube has api?
  • Why is my website not able to send mail?
  • How do I create an email signature in webmail?
  • How do I stop emails going to junk?
  • How do I add a DKIM record?
  • What is POP3?
  • What is IMAP?
  • Should you use POP3 or IMAP?
  • I’ve reached my mailbox quota size. What can I do?
  • What is email forwarding?
  • What is SMTP?
  • What are MX records?
  • Why can’t I send emails?
  • How can I change my mailbox password?
  • How do I setup my mailbox in Outlook?
  • Why are the IMAP folders missing from my iPhone or iPad?
  • Can I use ‘mail.domain’ in my mail client?
  • Why do I get “Mailbox does not exist” bounceback from a brand new mailbox?
  • What are the recommended Thunderbird Mail client settings?
  • How do I set up email on my iPhone?
  • How do I migrate emails?
  • How do I set up email on my Android device?
  • How do I add another server/include to an SPF record?
  • What details should I use for a WordPress SMTP plugin?
  • Can I add SPF records for my domain name?
  • What are my email sending limits?
  • How do I add SRV records for Office 365?
  • How do I configure G Suite (formerly Google Apps)?
  • Server time How to adjust the time for receiving messages in webmail. I need -3 hours.
  • I want to know how can people access their email id which I will create for them for my domain. For eg I created an email id scot@twincitieschiropractic.com now which URL should I share with scot so that he can login their and enter his credential and able to access the mails?
  • You guys have taken money out my account. I would like a refund and removal of all my information please.
  • how would I go about stopping these emails coming to me? Is it from my email provider, don’t know where the email is coming from I’ll check with email provider
  • I’m wondering why I keep getting these emails. You can see the screenshot and I’m not sure if it’s coming from my website or wordpress do you have any help for me. I get a new one every 30 minutes to an hour. I’ll wait for any feedback.
  • Okay how would I go about stopping these emails coming to me? Is it from my email provider, don’t know where the email is coming from I’ll check with email provider
  • I’m wondering why I keep getting these emails. You can see the screenshot and I’m not sure if it’s coming from my website or wordpress do you have any help for me. I get a new one every 30 minutes to an hour. I’ll wait for any feedback.
  • I tried thunderbird instead but with these details, same result. I also reset the password to make 100% sure it is not that. Maybe my IP is blocked?
  • Hi, here is the process for manual recorded. I am not sure what I am doing wrong, any help is appreciated.
  • Email Setup Issue my clients email is not working so I tried on my local pc and it also gives the same issue when trying to add to Outlook. I tried with and without SSL but same result.
  • Email Setup Issue,Hi, my clients email is not working so I tried on my local pc and it also gives the same issue when trying to add to Outlook. I tried with and without SSL but same result.
  • I need information about sending email, how many emails can I send per hour in each email? the sending is not to an email from the codeprime.com.br domain, it will be to another email that I intend to bring to greenyhost.com
  • I have some doubts: How many mailboxes can I have per domain? How big is each email box? What are the settings to be made in a local e-mail manager?
  • I have updated the DNS of my client’s site agoslaw.ca to point to greenyhost.com and am now trying to set up custom email as per the instructions on this support thread. However, when I choose G Suite (E-mail only) under the drop down in Manage DNS and try to save, I get a “You cannot have duplicate NAME records” error message. I didn’t edit or add in any fields, only what was configured after choosing the G Suite (Email only) option in dropdown. This is what it looks like: https://d.pr/i/zbn1s5 Do you know why I am getting this error and not able to update the DNS changes? I don’t see any duplicate NAME records in there after choosing Email only option. Could you kindly take a look at this for me?
  • Thank you for the reply and info! So all i have to do is update the DNS panel (as instructed above) and there’s nothing that I need to change / edit on domain registrar for agoslaw.ca?
  • Custom email via Gmail Currently my client has set up a custom email with Google Workspace for his domain agoslaw.ca (currently domain is not pointing to any server). I’m nearly finished building out his site on staging url via greenyhost.com and I wanted to know what the steps are to keep his custom email working after I point his domain dns for agoslaw.ca to Greeny Host Host?
  • This is not the case (content, capital ,etc….) Iit’s a simple reply to a previous email. When I remove all the “trail” from the previous email it’s sending OK, but the issue happen with a LOT of my emails that are “simple” transactional emails.
  • I keep receiving this error message when I try sending emails from bot domain (Cohen.li and michaelcohen.co) “Could not send message at it contains too many spam like characteristics (SMTPResponseErrorDomain 550)” PS: I tried from two different email clients (MacOs) Thanks to URGENTLY correcting that.
  • Your e-mails do not have the file folder, to archive the e-mails. Is there any way to enable this function?

Migrations

65
  • How to Migrate My Emails Manually
  • Tried to migrate my website some times but I always receive the message that Migration Failed.
  • does migrating a website migrates sub domains automatically? or should we migrate each domain and subdomain individually?
  • Can I change my website’s PHP configuration?
  • Why is my website not able to send mail?
  • Why is MySQL support missing from the PHP installation?
  • How do I change PHP version?
  • Is ionCube PHP Loader installed?
  • How can I show detailed ASP errors?
  • Can I use parent paths in Classic ASP?
  • Which PHP functions are disabled on your WordPress platform?
  • I can’t connect via FTP, what can I do?
  • How long does an email migration take?
  • Will the email migration tool cause downtime to mail?
  • Does the email migration delete any emails?
  • Can I import contacts into Webmail?
  • Can I rename a mailbox?
  • What details should I use for a WordPress SMTP plugin?
  • I’m getting spam mail directly on my email. I don’t have any forms on my website or any other website.
  • Do you have the capability of transfering from a cwp panel?
  • Links https://a2plcpnl0363.prod.iad2.secureserver.net:2083/cpsess7402399059/ Username: enzomatcha Password: % hFB:~YWn2
  • Hello there, I’m getting a lot of spam in my emails. What can be done about it? My main email is: claudio@agenciaguess.com.br
  • I’m trying to migrate my site (valdirenebolos.com.br) here but I’ve tried several times and failed in all. How can I proceed with this?
  • Hi, I just copied and pasted what I put in the ticket and was able to login. Note that there is a colon at the beginning of the password: :@9ANC0xg6h4Sp
  • I am attempting to migrate a cPanel account, but the migration fails with an “unknown error”. Here are the details for the reseller account that I am migrating from: https://ava.cloudracked.com:2087 Username: positiv3 Password: :@9ANC0xg6h4Sp
  • Apologies for the delay. Follows the data from the control panel. https://cloud.shiftmind.com.br/ Login: henrydouglas@imperiowp.com.br Senha: #Henry#Shiftmind#1983#1973# Attached is a screenshot with guidance on how to access the site.
  • I think that may have come through now as the item has removed from the “Pending Folder”. How do I move my staging site to the “Live” domain?
  • I just saw and replied to the email with my EPP. I’m assuming I will get a notification once the transfer is complete?
  • Do I need to do anything else to expedite the domain name transfer to greenyhost.com? I have clicked on the Transfer Domain name button and now have the EPP. Would love to get this transferred to you asap.
  • Transfer from One.com,I’m trying to transfer two sites from One.com to Greeny Host Host. One is the domain authorjohandahlberg.com which is the original domain I entered when signing up to Greeny Host Host (but which has not yet been moved), and the other is a different domain not yet on Greeny Host Host. Two questions: 1. When adding a new hosting package I see the option to “Start Migration”. I’ve tried this. It’s WordPress to WordPress and it’s asking me for Hostname, Domain, Username and Password. Are all four of these things I get from One.com? If I use this option, do I not need to upload the installation and archive files at all? 2. In the case of the original domain I used when signing up for Greeny Host Host, I can’t find a “Start Migration” option anywhere, since I’m not adding a new hosting package but rather working from the one originally created when I signed up. In this case, can I not migrate using the method above?
  • Thanks, can I change the nameservers now or do I need to wait until it is completed?
  • FTP Details are: Host ftp.clikk.page User colin@clikk.page Pass 8spkH68!z%koCG^! Port 21
  • Site Migration, Hi, I have just tried to Migrate a site over to this account from Siteground via the FTP option but it failed. Please could you do this for me? The site is https://clikk.page WordPress User: ColinBell Pass: *teEWTy8K&uBQXRi
  • Error migrating I’m having problems with the migration of my site, in my email it arrived that it was already completed but when I open the panel it still says that it is processing. Website: valdirenebolos.com.br
  • https://a2plcpnl0363.prod.iad2.secureserver.net:2083/cpsess7402399059/ Username: enzomatcha Password: %hFB:~YWn2
  • Bad migrante Service,I really dont understand why there are so Many problems to migrate to your hosting, only works one migrated site qrcanarias.net Dont work
  • which I don’t normally do. The touchlessnow.com is showing “Not Found The requested URL was not found on this server.”
  • Will it be migrated all at once or one by one?
  • What’s happening now, is it still being migrated and how long will it take to migrate my websites?
  • *can I not migrate using the method above?
  • In the case of the original domain I used when signing up for Greeny Host Host, I can’t find a “Start Migration” option anywhere
  • * If I use this option, do I not need to upload the installation and archive files at all?
  • You are trying to migrate a website and keep getting an error.
  • I tried to migrate my website but it gave me an error. Also, do I have to move my domain over to hyperhost or can I keep it at godaddy? See screen shot as a reference and if you have any question let me know. thanks,Also, If I was to transfer a domain from Godaddy how would I do it? Thanks Or can I just add the dns records to hyperhost?
  • Hello how are you? A doubt, when creating the subdomain it entered here: https://prnt.sc/JQ-YBbObS5uH Can I create a separate subdomain from the main website? Does it stay outside the public_html? For example, subdomains will always be created here: https://prnt.sc/119-69e_dcwC
  • Import Cpanel from Gogdaddy, Links https://a2plcpnl0363.prod.iad2.secureserver.net:2083/cpsess7402399059/ Username: enzomatcha Password: % hFB:~YWn2
  • manual migration, I’m doing a manual migration, but the database access data is wrong, can you help me? https://prnt.sc/ZH0yo0TQYnH3 What am I doing wrong? https://prnt.sc/ST8G3iS7uGik
  • its 100% correct
  • cp232.sp-server.net User: drogenen PW: iis1V)I54m[8PH
  • Migration failed….i should contact support.
  • Failed Migration
  • I will like to migrate this website hosting from contabo to greenyhost.com. Domain name is https://musicdownload.co.za The details of the cpanel is https://vmi974018.contaboserver.net:2083 Username: musicdownload Password: Gscaug2022passby Kindly help migrate this website so that i can proceed to change nameservers.
  • I´ve tried to do it but connection breaks before file was transferred. please help me doing this: Inside my hosting: ideasparaemprender.online is a folder called: siempreconsalud.com All what I need is to install this in my wordpress hosting: siempreconsalud.com because it is an independant website. I can´t do it because of the size of this. HELP ME PLEASE :(
  • FTP trying to upload a file made with a worpdress plugin called DUPLICATOR. A software called FTP RUSH
  • Hi i ve been trying for weeks to import a backup from another hosting but I really can´t do it. Now that I´ve find the way, I realize that your server limits to 5GB files transferred. Can you help me please. Can you extend the limit just for this time? :(
  • I hope this message finds you well. I am writing to inquire about the progress of the migration. Please let me know when it is complete, and if there is anything I need to do on my end. Additionally, I will change the DNS after the migration is completed. Thank you for your time and consideration. Please let me know if you need any additional information from me. Best regards,
  • When I create this account I selected WordPress, but I have a project that has a Joomla installation. Is a way to migrate it to my Hosting or I need to migrate to Linux to be possible install different projects from WordPress?
  • Any changes yet? For the migrations process……….
  • Will the migration finish faster if I do one by one?
  • How long does an email migration take?
  • Will the email migration tool cause downtime to mail?
  • Does the email migration delete any emails?
  • Can I import contacts into Webmail?
  • Can I rename a mailbox?
  • What details should I use for a WordPress SMTP plugin?

FTP & SSH

26
  • my customer facing an issue with the ”ssh-copy-id” command :
  • How do I connect via SSH using 2FA?
  • I can’t connect via FTP, what can I do?
  • How do I connect via FTP?
  • Can I view my FTP, email address, or database passwords?
  • Why do DNS changes take 24-48 hours to propagate?
  • What are the FTP hostnames?
  • How do I upload a large file via FTP?
  • I can’t connect via FTP, what can I do?
  • How do I login to webmail?
  • My website shows as insecure due to mixed content?
  • Why should you use Force HTTPS on your website?
  • How do I activate my free SSL?
  • How can I generate a Certificate Signing Request?
  • Can I install a third-party certificate?
  • Why do I get an ERR_SSL_UNRECOGNIZED-NAME-ALERT error?
  • Can I point an A record to a package and get the free SSL certificate?
  • How do I import a .sql file via the command-line?
  • How do I connect via SSH on an Apple Mac?
  • How do I run Composer via SSH?
  • How do I connect via FTP?
  • Can I view my FTP, email address, or database passwords?
  • Why do DNS changes take 24-48 hours to propagate?
  • How do I upload a large file via FTP?
  • How do I login to webmail?
  • Can I view my FTP, email address, or database passwords?

DNS&SSL

38
  • Does it make sense to also have SSL for staging website?
  • I have purchased the Business plan. Could you send me a tutorial or basic video on how to create several hosting from scratch? do you have this? And secondly can you please tell me how to perform these processes with domains purchased in goddady and will continue to be operated with that company: FREE SSL Certificate FREE Daily Backups FREE One Click Migrations FREE Google CDN And can you please tell me what these services consist of: Unlimited On-Demand Snapshots Cache Optimisation Web Acceleration Suite Autoscaling Cloud Hosting 1 Tbps+ DDoS Protection Ecommerce Optimised Edge Caching for Speed WP-CLI and SSH No LVE Limits PCI Compliant Hosting Finally, as I said, I would like the websites to be in UK. Is this already by default? I have to do it myself at some point. I would also like to use nginx. Is this already by default? And each hosting can have an ip that is also in Europe. I imagine that you have a list of ips. Can you use ips that are in Europe? how does this work exactly? what can I do and what can’t I do? I know it’s a lot. it’s not urgent. when you have time this week. thank you very much.
  • Origin certificate is possible to generate and export, while proxy certificates are not. https://developers.cloudflare.com/ssl/origin-configuration/origin-ca/ You should really look into issuing certs via Let’s Encrypt and use the http acme challenge as verification method… Too much hassle as it is right now
  • Well that’s extremely disappointing, why on earth would you disable such a basic feature? At least allow generation of self issued certificates to pass the traffic to Cloudflare via SSL?
  • How do I add custom DNS before I use your nameservers?
  • How can I use DNS to verify my domain with Google Search Console (Webmaster Tools)?
  • What is a nameserver?
  • What is domain propagation?
  • We don’t want to use your NS and will be using Cloudflare for DNS. Problem is, that your system doesn’t seem to support this configuration as it relies on dns acme challenge as it seems?
  • How can I tell if DNS has propagated for me?
  • My website shows as insecure due to mixed content?
  • Why should you use Force HTTPS on your website?
  • How do I activate my free SSL?
  • How can I generate a Certificate Signing Request?
  • Can I install a third-party certificate?
  • Why do I get an ERR_SSL_UNRECOGNIZED-NAME-ALERT error?
  • Can I point an A record to a package and get the free SSL certificate?
  • Our default DNS has the following records;
  • If a certificate is invalid, greenyhost.com would not allowed the SSL to install. It gave error when I tried to installed the client certificate. When I installed the origin certificates, greenyhost.com accepted it. But it is not working. The same method is being used on another hosting company just fine. So I am not sure what is the issue with greenyhost.com not accepting the CloudFlare SSL.
  • On your Greeny Host Panel
  • When I try update my DNS records it says it failed and to contact support. It happens for any record that I try to change including resetting to default
  • However I am getting an error (HSTS) and unable to access the site. I have a WP Encrypt pro key for my site, How can I enter the Wp-admin page
  • I’m having an issue with two sites I have on Greeny Host Host: mototaller.info and mryt.info. Apparently, on the Greeny Host Host dashboard, it does not detect that the DNS are pointing to Greeny Host Host although they are as you can see in “mototaller-info-dns00.png” screenshot. The same goes for mryt-info. Do you know what can be going on? Maybe a temporary issue?
  • CUALES SON LOS DNS, I would like to know what the DNS name is to be able to point the domain to the hosting. NS1.??? NS2?? So I wanted to know the lifetime promotion for how many days it will be since I’m encouraged to buy it.
  • Need Help on Dealify Purchase Activation for Lifetime Plan Hi I purchase a life time package in Dealify but the package not shown in the dashboard. Need help on this to set up my websites.
  • . I followed the below guides. I also looked at many youtube videos. They said I don’t need the CA Bundle. I also don’t see that CA bundle option on CloudFlare: https://www.hostens.com/knowledgebase/installing-cloudflare-ssl-on-cpanel/ https://scriptstown.com/how-to-install-and-activate-cloudflare-ssl-on-godaddy-cpanel-hosting/ I still cannot get the site to work. Could you please help?
  • How do I obtain the CA Bundle / Immediate Certificate? Is that also through CloudFlare.
  • I know it said invalid. But it came directly from CloudFlare. I copied and pasted it. I can try again.
  • Cannot install SSL,I am using CloudFlare DNS and SSL. I copy and pasted correct of the key and certificate for impire.com but it keep saying my key or certificate is invalid:
  • Please unlock SSL connection,othing realized that is not allowed, I used ‘sudo’ command.
  • I’m trying to add Greeny Host’s nameservers to my domain registrar but it’s refusing, how can I resolve this? There’s no spaces between….
  • how do i find out what is my mx record?
  • i quote If your nameservers are with Greeny Host Host, we’ll automatically add the correct TXT record for you. however my nameserver is with cloudflare. could you give me the records so i could add myself?
  • how do i set up DKIM?
  • my site not working and after try it , the browser show this message : cannot open the page because the server cannot be found
  • Can I use Cloudflare to improve performance or is this host already optimized?
  • Do you have a wiki or forum for greenyhost.com? knowladge base, help, tutorial
  • I would like to proxy through Cloudflare for additional security, is it a must to point to your nameservers?

Domains

44
  • Are there any restrictions or rules on the domain name I can choose to register?
  • Does the .uk domains renew on transfer?
  • How do I setup a domain redirect?
  • How do I add custom DNS before I use your nameservers?
  • How do I change the contact details on my .com and .co.uk domain names?
  • How can I use DNS to verify my domain with Google Search Console (Webmaster Tools)?
  • Why does my UK tag change show as complete but the domain is not in my account?
  • How do I transfer my domain to you?
  • My www.domin.com doesn’t work, but domain.com works fine (or vice-versa) – what’s up?
  • What is a nameserver?
  • What is domain propagation?
  • What is your IPS Tag?
  • How do I change the registrant name for a .uk domain name?
  • How do I obtain the authorisation code/EPP code for my domain?
  • What does FQDN mean?
  • How do I import a .sql file via phpMyAdmin?
  • How do I configure G Suite (formerly Google Apps)?
  • Where can I view the nameservers of a domain?
  • How can I tell if DNS has propagated for me?
  • How can I create a subdomain?
  • My domain is locked with my current provider, what can I do?
  • Need for nameservers with IPs
  • However I am getting an error (HSTS) and unable to access the site. I have a WP Encrypt pro key for my site, How can I enter the Wp-admin page
  • I would like to change my primary domain to glenmarkaquatic.foundation I am hosting my DNS on Cloudflare I assume I need to add a A record to point to 185.151.30.140
  • I’ve asked the current domain registrar to update the domain status. I guess it will take a few hours to propagate. Would you be so kind as to check it so things are going OK? Once it done, I think that no more actions will be needed, right?
  • They are connecting from the registrar directly to you. CloudFlare was only a way to test the domain. It works fine with Ceiarsis.info but wrong with the other two that have the alert on Greeny Host Host panel as the nameservers do not point to Greeny Host Host.
  • Regarding the email I send a few minutes ago, find attached three images from three domains that are in the same registrant. As you can see, there is no issue for Ceiarsis.info but it’s not the same for the other two. All three sites are from the same customer.
  • do not resolve domain name
  • Ok is there any timeframe on this? I would like to transfer several domains. Thank you.
  • Domain Transfers,Hello, I was looking at your domain transfer ability. As I check multiple domains that I currently own, it shows the ability to transfer them with a price. For most of the ones I want to transfer the price shows 1 year for $6.00. However, when I add the transfer to my basket the price changes from $6 to $16. Will you please let me know why the price is changing? Thank you.
  • Number of domains ,Does my hosting include more than one domain?
  • Cannot Access Website,After using the the WordPress one-click install on root my website is not accessible from my domain
  • How do I setup a domain redirect?
  • How do I change the contact details on my .com and .co.uk domain names?
  • Why does my UK tag change show as complete but the domain is not in my account?
  • How do I transfer my domain to you?
  • My www.domin.com doesn’t work, but domain.com works fine (or vice-versa) – what’s up?
  • What is your IPS Tag?
  • How do I change the registrant name for a .uk domain name?
  • How do I obtain the authorisation code/EPP code for my domain?
  • What does FQDN mean?
  • Where can I view the nameservers of a domain?
  • How can I create a subdomain?
  • My domain is locked with my current provider, what can I do?

Web hosting

49
  • email records
  • PHP modules
  • the ionCube PHP Loader needs to be installed
  • I’m getting this error: The following directories have inappropriate permissions: inc; The following files have inappropriate permissions: flash/modules/global/app/ffmpeg.exe
  • enable PHP ioncube loader
  • I want to copy a folder from a domain to another domain?
  • – Can i somehow redirect mail.{myCustomDomain} to https://stackmail.com/?_task=mail&_mbox=INBOX or https://webmail.greenyhost.com/?_task=mail&_mbox=INBOX So that it is easier for my Client (and WhiteLabled)
  • Can I create 3 or more local Git repositories (for my own developed WP-PlugIns) and deploy them on a few Sites?
  • Can we up the limit of FTP to 20GB transfe?
  • When trying to use the web builder tool, I always get error?
  • the specs of linux and wordpress servers?
  • What is the best way to set up WP mail for system notifications?
  • want to install FFMpeg
  • Blocked connection in china
  • Will the bandwidth be unmetered?
  • User wants to add subdomain for domain that is hosted somewhere else
  • What is the difference between both URLs? http://domain8cb739.stackstaging.com/ And http://lippo-nl.stackstaging.com/
  • How do I use the Website Malware Scanner?
  • temporary URL.
  • How do I find the IP address of a hosting package?
  • Can I change my website’s PHP configuration?
  • what are the IPs for ns2.stackdns.com, ns3-greenyhost.com and ns4.stackdns.com ?
  • Please let me know the status of my refund request.
  • I want refund as last bill was taken without my acknowledgement. I tried trials but it is not perfect for me. So I did not Continue. Yesterday I got bank statement and I saw your system cut down USD 19 from my credit card which is unfortunate. Please refund my amount.
  • Can I change plan from 10 lifetime to unlimited package lifetime $399
  • I need to install sites in linux and sites in wordpress, how do I do that, I’m not finding an option to leave wordpress for linux. How do I switch from wordpress to linux, I didn’t find anything in the knowledge base talking abo
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My domain is locked with my current provider, what can I do?

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Registrars may ‘lock’ domain names to prevent unauthorised changes from being made to the domain.

This is often referred to as ‘Domain Locking’ or ‘Client Transfer Prohibited’. This status may be shown if you perform a WHOIS lookup on a domain name.

Domain Status: clientTransferProhibited https://icann.org/epp#clientTransferProhibited

If your registrar does not give you access to unlock the domain name for transfer, then you should be able to contact them to request this. Once a domain has been unlocked you should then be able to transfer it to Greeny Host Host.

What is the 60-day transfer lock?

When a new domain is registered – or if you transfer a domain name – then it’ll be subject to a 60-day transfer lock which can’t be bypassed.

The 60-day transfer lock is also placed on domains that have had their Registrant contact information updated. You may request the transfer first, and then update the contact information when the transfer to completes to ensure you can transfer your domain.

Note: The 60-day transfer lock only applies to Generic TLDs. Other domains – such as country-code TLDs – may follow different policies and are decided by the local registry for that particular domain.

Updated on June 9, 2025

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