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DNS&SSL

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Does it make sense to also have SSL for staging website?

Last Updated: June 9, 2025

SSL shouldn’t be necessary for staging sites unless you’re planning to have people visit it other than yourself.

Well that’s extremely disappointing, why on earth would you disable such a basic feature? At least allow generation of self issued certificates to pass the traffic to Cloudflare via SSL?

Last Updated: June 9, 2025

You can use your Cloudflare SSL on our server as an external SSL and you can install it from the Greeny Host panel “SSL/TLS”

How do I add custom DNS before I use your nameservers?

Last Updated: June 9, 2025

As standard, any new package that is created or migrated into us gets given our default DNS. This will ensure the site and all its services such as email will function. If you want migrate a package into us that has custom DNS then you’ll need to add these records before pointing the nameservers to...

How can I use DNS to verify my domain with Google Search Console (Webmaster Tools)?

Last Updated: June 9, 2025

When setting up Google Search Console you will be asked to verify your domain. A recommended method which will work as long as you are using our StackDNS nameservers is to add the Google verification code as a TXT record for your domain. To do this, go to the “Manage DNS” section of your control...

What is a nameserver?

Last Updated: June 9, 2025

A nameserver manages a directory of domains that match specific IP addresses, like a phonebook: with names and numbers. It is where the DNS server records for your domain (e.g. ‘example.com’) are stored. Whenever you type a domain name into a web browser, nameservers provide the IP address, which is a string of numbers. If...

What is domain propagation?

Last Updated: June 9, 2025

DNS propagation defines the process of updating information across the internet. There are two forms of DNS propagation: the first is the changes made to the DNS zone and the second is the changes made to WHOIS information. An change made to your DNS zone will only usually affect a few servers and is the...

We don’t want to use your NS and will be using Cloudflare for DNS. Problem is, that your system doesn’t seem to support this configuration as it relies on dns acme challenge as it seems?

Last Updated: June 9, 2025

Yes I’m afraid that It’s not possible to activate our free SSL without using our nameservers, Otherwise you can buy an SSL certificate and activate it.

How can I tell if DNS has propagated for me?

Last Updated: June 9, 2025

If you’re unsure whether DNS has fully propagated for you, you should check the IP address your requests are resolving-to. The easiest way to do this is to ‘ping’ the domain name from your local computers. On Windows, you should open a Command Prompt and on macOS a Terminal, and then type: ping domain.com Replacing...

My website shows as insecure due to mixed content?

Last Updated: June 9, 2025

Please note that if you have recently activated a Greeny Host Host SSL certifcate for your domain, it can take up to 30 minutes to be installed across our load balancers. After an SSL has been installed, the website still loads with an insecure warning If the website is now showing your certificate but still...

Why should you use Force HTTPS on your website?

Last Updated: June 9, 2025

Using HTTPS instead of HTTP means that communications between your browser and a website is encrypted via the use of an SSL (Secure Socket Layer). Even if your website doesn’t handle sensitive data, it’s a good idea to make sure your website loads securely over HTTPS. It’s now becoming a requirement for many new browser...

How do I activate my free SSL?

Last Updated: June 9, 2025

Every Greeny Host Host hosting package comes with a free wildcard SSL certificate, enabling you to use the more secure ‘HTTPS’ protocol to keep your site users secure. To activate the SSL, you’ll need to make sure you’ve pointed the domain name to our nameservers. With that done, you need to: Within Manage Services, select...

How can I generate a Certificate Signing Request?

Last Updated: June 9, 2025

When ordering an SSL certificate, you’re often required to generate a Certificate Signing Request (CSR). This is an encoded block of text that the Certificate Authority require when issuing an SSL certificate. It contains information about the organization, domain name and locality. Using a CSR Generator The easiest way to generate a CSR is to...

Can I install a third-party certificate?

Last Updated: June 9, 2025

Yes: if you have an existing external or third-party SSL certificate you can install this at Greeny Host Host. Your certificate provider will need to provide the following sections for us to be able to install the SSL certificate: Certificate Private Key CA Bundle / Intermediate Certificate These details will need to be entered within...

Why do I get an ERR_SSL_UNRECOGNIZED-NAME-ALERT error?

Last Updated: June 9, 2025

If you’re trying to access the temporary URL (i.e. example-co-uk.staging.com) you may get an ERR_SSL_UNRECOGNIZED-NAME-ALERT error. This will be because the temporary URL can’t load over SSL (via https://). To allow the temporary URL to resolve you’ll need to ensure it loads over http://. Check the WordPress site and home URL and make sure it’s...

Can I point an A record to a package and get the free SSL certificate?

Last Updated: June 9, 2025

No. To be able to apply the free SSL certificate, your site(s) need to use the Greeny Host Host nameservers. This is because the SSL certificates are installed locally to the Greeny Host Host platform.

Our default DNS has the following records;

Last Updated: June 9, 2025

Our default DNS has the following records; domain.tld A [Package IPv4 IP] *.domain.tld A [Package IPv4 IP] domain.tld AAAA [Package IPv6 IP] *.domain.tld AAAA [Package IPv6 IP] autodiscover.domain.tld CNAME autodiscover.stackmail.com ftp.domain.tld CNAME ftp.gb.stackcp.com OR ftp.us.stackcp.com (depends on where the packge is hosted) imap.domain.ltd CNAME imap.stackmail.com smtp.domain.tld CNAME smtp.stackmail.com mail.domain.tld CNAME mail.stackmail.com pop3.domain.tld CNAME pop3.stackmail.com domain.tld...

If a certificate is invalid, greenyhost.com would not allowed the SSL to install. It gave error when I tried to installed the client certificate. When I installed the origin certificates, greenyhost.com accepted it. But it is not working. The same method is being used on another hosting company just fine. So I am not sure what is the issue with greenyhost.com not accepting the CloudFlare SSL.

Last Updated: June 9, 2025

I did take a look at that but you would still need an Intermediate Certificate or CA bundle. I have seen in the past Cloudflare certificates that have these added and it does then work. You can check the error here as I said to you – https://www.sslshopper.com/ssl-checker.html#hostname=impire.com

On your Greeny Host Panel

Last Updated: June 9, 2025

Did you point DNS on your domain registrar panel to our servers which are: ns1.stackdns.com ns2.stackdns.com ns3.stackdns.com ns4.stackdns.com

When I try update my DNS records it says it failed and to contact support. It happens for any record that I try to change including resetting to default

Last Updated: June 9, 2025

Is this happen in your domain registrar DNS management or on our Greeny Host Panel.

However I am getting an error (HSTS) and unable to access the site. I have a WP Encrypt pro key for my site, How can I enter the Wp-admin page

Last Updated: June 9, 2025

Please set this domain “glenmarkaquatic.foundation” to be using our Nameservers: ns1.stackdns.com ns2.stackdns.com ns3.stackdns.com ns4.stackdns.com

CUALES SON LOS DNS, I would like to know what the DNS name is to be able to point the domain to the hosting. NS1.??? NS2?? So I wanted to know the lifetime promotion for how many days it will be since I’m encouraged to buy it.

Last Updated: June 9, 2025

Thanks for the clarification. Our name servers are: ns1.stackdns.com ns2.stackdns.com ns3.stackdns.com ns4.stackdns.com In regards to our lifetime offer, it’s available until the end of this month.

Need Help on Dealify Purchase Activation for Lifetime Plan Hi I purchase a life time package in Dealify but the package not shown in the dashboard. Need help on this to set up my websites.

Last Updated: June 9, 2025

Please let me check so I can update you.Thanks for waiting. I have reviewed your account and I can see your Premium Linux plan is activated and the lifetime deal is applied. You can start creating packages by clicking the “Add Hosting” button through your HyperPanel here: https://my.greenyhost.com/manage Then you can use all hosting features...

. I followed the below guides. I also looked at many youtube videos. They said I don’t need the CA Bundle. I also don’t see that CA bundle option on CloudFlare: https://www.hostens.com/knowledgebase/installing-cloudflare-ssl-on-cpanel/ https://scriptstown.com/how-to-install-and-activate-cloudflare-ssl-on-godaddy-cpanel-hosting/ I still cannot get the site to work. Could you please help?

Last Updated: June 9, 2025

Testing the SSL, the issue appears to be that the certificate does not have a common name that covers the domain impire.com: The common name does not match impire.com Is it possible to get an SSL from Cloudflare that includes the common name for the domain you’re wishing to have it installed on?

How do I obtain the CA Bundle / Immediate Certificate? Is that also through CloudFlare.

Last Updated: June 9, 2025

Yes, through Cloudflare. Your certificate provider will need to provide the following sections for us to be able to install the SSL certificate: Certificate Private Key CA Bundle / Intermediate Certificate

I know it said invalid. But it came directly from CloudFlare. I copied and pasted it. I can try again.

Last Updated: June 9, 2025

I see two parts of the certificate you provided. It should be three parts. In your case, you need CA Bundle / Intermediate Certificate

Cannot install SSL,I am using CloudFlare DNS and SSL. I copy and pasted correct of the key and certificate for impire.com but it keep saying my key or certificate is invalid:

Last Updated: June 9, 2025

I have checked and this certificate seems to be invalid. Please check again the provided key and certificate values because I tried to install it for you and got an invalid error.

Please unlock SSL connection,othing realized that is not allowed, I used ‘sudo’ command.

Last Updated: June 9, 2025

Im afraid that the “sudo” command is not allowed.

I’m trying to add Greeny Host’s nameservers to my domain registrar but it’s refusing, how can I resolve this? There’s no spaces between….

Last Updated: June 9, 2025

Thanks for getting in touch, Are you sure there isn’t a space between [ns1] and [.] like this: ns1 .greenyhost.com ? Can you please try to add only first and second nameservers? ns1.stackdns.com ns2.stackdns.com Kindly try this: ns1.stackdns.com ns2.stackdns.com ns3.stackdns.com ns4.stackdns.com If it doesn’t work, then you need to contact the domain registrar’s support. I...

how do i find out what is my mx record?

Last Updated: June 9, 2025

If your domain sgdigitalcard.com is from another registrar than us you can do that from the DNS management panel in your registrar control panel.

how do i set up DKIM?

Last Updated: June 9, 2025

Thanks for contacting us. Please check this guide for DKIM record creation: https://help.greenyhost.com/article/1670 Please let me know if you have any further questions or need any help.

my site not working and after try it , the browser show this message : cannot open the page because the server cannot be found

Last Updated: June 9, 2025

, I.ve checked your website through a dns checker tool and it shows another Nameservers for some countries like in the screenshot, this may cause the current issue

Can I use Cloudflare to improve performance or is this host already optimized?

Last Updated: June 9, 2025

Host Greeny Host is already optimized, we have our tools for caching and performance optimization. To use our tools: Head to Hosting then manage then select the domain you want then you will see Edge Caching and Web Optimisation on the CDN menu

Do you have a wiki or forum for greenyhost.com? knowladge base, help, tutorial

Last Updated: June 9, 2025

You are welcome anytime, Glad to help you. Here is a link to our Help center: https://help.greenyhost.com/

I would like to proxy through Cloudflare for additional security, is it a must to point to your nameservers?

Last Updated: June 9, 2025

No, you can just change the A record to point to our server IP address : 185.151.30.151